***WE ARE CURRENTLY ONLY SHIPPING WITHIN THE USA & CANADA. WE APOLOGIZE FOR THIS INCONVENIENCE. SHIPPING TIMES HAVE BEEN DELAYED & ONCE YOUR PACKAGE IS SHIPPED "MERAKI TROUVAILLE" HAS NO RESPONSIBILITY FOR IT ONCE IT'S IN THE HANDS OF USPS~ MAIL GOES OUT 1X A WEEK ( FRIDAY'S) ONCE PAYMENT HAS CLEARED, PROCESSING TIMES FOR YOUR ORDERS COULD TAKE UP TO 1+ WEEK. THANK YOU FOR YOUR UNDERSTANDING~ STAY HEALTHY & SAFE~ MERAKI TROUVAILLE RESERVES ALL RIGHTS DISCOUNTS NOT APPLICABLE TO SALE ITEMS OR CUSTOM ORDERS.

CARING FOR YOUR JEWELRY


CLEANING GEMSTONES OR CRYSTALS

Cleaning your gemstone or crystal jewelry doesn’t require any special accessories or appliances, a small bowl of water (a drop of dish detergent is only recommended on non organic stones and only if something was spilled on Element) will do the trick.

To clean the stone you can use your finger tips to gently wash in a circular motion but don’t scrub too hard as this could scratch the stone. (Wash gently and then rinse).
Dry gently using a soft cloth.

Always gently wipe off excess make-up and skin oils after wearing your jewelry.
Use a nub free, 100% cotton cloth and gently wipe the piece clean.

All organic gems should only be wiped clean with a soft cloth; pearl, coral,
and amber are examples of organic gems.

A home ultrasonic cleaner should be used with extreme caution and only by those who know how and which gems it can be used on. “IGE” doesn’t recommend using such methods(and will not be held liable for ruined or damaged necklaces or stones using this method).

However using these type methods or chemical soaking methods on “IGE” Necklace products with caution and care for cleaning is one method to clean necklaces, but extended soaking in any solution may harm Metals or the polish of the stone, so we recommend applying the solution to a soft cloth and wiping your Necklaces till clean then rinsing any
access off then drying with a clean soft cloth.
Note: Silver metal has been known to tarnish so cleaning and care is recommended.

STORING GEMSTONES/CRYSTALS

Always store your gemstones separately to avoid scratches from harder abrasive items. If possible, store and protect each “IGE” element in the complementary bag provided during purchase that they were shipped in, at anytime while not in use.

SUNLIGHT & HEAT

Make sure that gemstone jewelry is stored away from direct sunlight because a lot of gemstones, like amethyst, citrine and smoky quartz, can fade in sunlight.
Opals also require extra special care.
It is not advisable to put an opal ring on the window sill when washing your hands or the dishes, since strong sunlight can dry out the water in opal, which can cause hazing or color change.

Heat should also always be avoided with regard to opal. Pearls should also be treated with particular care, since scratches, perfumes and household chemicals can wear away the nacre or cause color change quite easily. Emerald gemstones should also never be stored near heat.

Overall “IGE” doesn’t condone exposure to  
Sunlight or Heat for any of “IGE” Elements,  use Caution if you know you will be in direct Heat & Sunlight exposure for a length of time with your Element.

PERFUME

When dressing, jewelry should always be the last item to be put on and the first to be removed. This is to avoid jewelry coming into contact with perfume or hairspray. Perfume and such like products should always be sprayed on before wearing jewelry.

SWIMMING/SUNAS/POOLS/SHOWERING

Wearing jewelry whilst swimming should always be avoided. The chlorine in the water can damage jewelry. Always remove jewelry before using any product that contains bleach. Bleach can also cause gold and other metal alloys to deteriorate, leaving the metal irreparably damaged. It may sound obvious, but never use bleach to clean jewelry. IT IS NEVER RECOMMENDED TO WEAR YOUR JEWELRY WHILE SWIMMING, SHOWERING, BATHING, USING SAUNA ETC.

OTHER CHEMICALS

Besides chlorine, bleach, denatured alcohol, turpentine, acetone and ammonia can cause harm. These chemicals can dull or even pit the surface of softer gemstones. Petroleum-based products can actually melt amber if allowed to remain on the stone and they can do significant damage to pearls. These gemstones are soft and porous. Long-term exposure to chemicals such as hairspray, cosmetics, and perfume may
damage such organic gemstones, especially pearls or
any “IGE” Element if not used with Caution.

TOOTHPASTE/JEWELRY CLEANERS

Never use toothpaste or other abrasives to clean metal or stones. There are countless websites that recommend toothpaste as a cleaner, but this is not a practice that is accepted by fine jewelers or condoned by “IGE”. Although the abrasives in toothpaste are great for your teeth, they can damage the surface of the metal, requiring the skill of a professional to buff and refinish it. Toothpaste will also scuff the surface of amber, lapis, turquoise and other gemstones, resulting in the fine polish which was produced by the skilled lapidary being permanently marred.

PROPER CARE & STORAGE OF YOUR “IGE” ELEMENT WILL BRING
HAPPINESS & LONG WEAR FOR YEARS TO COME!

PLEASE EMAIL WITH ANY OTHER QUESTIONS & CONCERNS
REGARDING CARE OF YOUR “IGE” ELEMENT.

igemelements@yahoo.com

IGE IS NOT RESPONSIBLE FOR YOUR NEGLIGENCE OR LACK OF KNOWLEDGE & WILL NOT REFUND REPLACE OR RETURN ELEMENTS OR NECKLACES AT ANYTIME.

METAPHYSICAL CLEANSING:

THE MOON LIGHT - is the universal cleanser and energizer and effective in
cleansing undesirable energies from all physical forms.

CRYSTAL SMUDGING - smudge the crystal with incense, sage, sweetgrass, frankincense, rosemary, myrrh or your favorite incense. This method of cleansing had been used by Native American, Native African tribal cultures and other ancient cultures.
 VISUALIZE CLEANSING LIGHT - surround the crystal with a visualized white or golden light with focused concentration and intent to transform any negative energies to positive light energies.

3RD EYE LIGHT BEAM - beam white light from the third eye and surround the crystals with focused concentration and intent, sweeping any negative energy to a black hole filled with white light. The white light in the black hole transforms negative energies to light energies.

CARNELIAN OR SELENITE CLEANSING - Carnelian and Selenite have the ability to cleanse other crystals. Use a carnelian in a bag of tumbled stone or set the crystal in a Selenite slab for 24 hours.
These stones can purify, cleanse negative energies.

CARE INSTRUCTIONS FOR CLAY JEWELRY

With all our Clay Jewelry, it is highly recommended to remove before: Showering, Swimming, & any Extended Exposure to Sun, Water or Sweat. Also while engaging in any rigorous activity.

ALWAYS Avoid Dropping or excessive pressure, DO NOT BEND or POCKET your Clay Jewelry. Although bendable Polymer Clay is basically a malleable plastic & once cured thru baking it hardens but retains some flexibility however, it can sometimes still be dented by heaver firmer items or if flexed to much it can cause it to break!

CLEANING

If you get something on your Clay Jewelry, a very little bit of soapy water on a cloth should do to clean it & immediately dry after, this process shouldn’t mess with the varnish/sealing layer on your Clay Jewelry.

STORING

Always store your Clay Jewelry separately to avoid scratches from harder abrasive items. If possible, store and protect each piece in the complementary bag/box provided during purchase that they were shipped in, at anytime while not in use. 

SUNLIGHT & HEAT

Make sure that your Clay Jewelry is stored away from direct sunlight or not left in sunlight for an extended period of time. This would also mean your Car! Sunlight can fade or seriously damage your Clay Jewelry. It is also not advisable leave on the window sill when washing your hands or the dishes, since strong sunlight can cause damage or color change,even ruin your Clay Jewelry.

Heat should also always be avoided with regard to Jewelry & outdoors, such as pool spa or sauna. It should always be treated with particular care, since scratches, perfumes and household chemicals can damage or cause color change quite easily. Overall “IGE” doesn’t condone exposure to Sunlight or Heat for any of “IGE’s” Clay Jewelry , use Caution if you know you will be in direct Heat & Sunlight exposure for a length of time with your Jewelry.

PERFUME

When dressing, Jewelry should always be the last item to be put on and the first to be removed. This is to avoid jewelry coming into contact with perfume or hairspray. Perfume and such like products should always be sprayed on before wearing jewelry.

SWIMMING/SAUNA/POOLS/SHOWERING

Wearing jewelry whilst swimming and/or showering should always be avoided! shampoo’s and body soaps can damage jewelry items and water can even be corrosive. The chlorine in the water can damage jewelry. Always remove jewelry before using any product that contains bleach. Bleach can also cause deterioration, leaving Jewelry irreparably damaged. It may sound obvious, but never use bleach to clean Clay Jewelry or any other chemical. IT IS NEVER RECOMMENDED TO WEAR YOUR JEWELRY WHILE SWIMMING, SHOWERING, BATHING, USING SAUNA ETC.

PROPER CARE & STORAGE OF YOUR “IGE” CLAY JEWELRY WILL BRING HAPPINESS & LONG WEAR FOR YEARS TO COME!

PLEASE EMAIL igemelements@yahoo.com WITH ANY OTHER QUESTIONS & CONCERNS REGARDING THE CARE OF YOUR “IGE” PIECE.

IGE IS NOT RESPONSIBLE FOR YOUR NEGLIGENCE OR LACK OF KNOWLEDGE & WILL NOT REFUND, REPLACE, OR RETURN AT ANYTIME.

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